Posted by: Labdhi Mehta on Jul 30, 2018, 06.30 AM IST
1.Compensation is provided to cardholders in case of loss and misuse of card by the issuing bank, which also sets up the insurancearrangement. 2. For the claim of loss to be valid and made good by the card issuing bank, the cardholder will have to make sure that all procedures to establish genuine loss are in place. 3. The cardholder should notify the bank about the loss and block the card’s usage to ensure that diligent action to minimise loss has been taken. 4. The loss of card will have to be reported to a police station and an FIR will have to be filed. This is to ensure that recovery from the miscreant is possible for the issuing bank. 5. Compensation to the cardholder is given independent of the recovery of money from the miscreant due to the presence of insurance cover. The content on this page is courtesy Centre for Investment Education and Learning (CIEL). Contributions by Girija Gadre, Arti Bhargava and Labdhi Mehta
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